Better Living Through Technology: a blog dedicated to emerging
technology trends in hardware, software, webware, marketing and beyond
 
 
 



« Ed Interviewed by Daniel Brusilovsky of Apple Universe | Main | How Can I Create a Smart Podcast Playlist? »

Verizon Censoring Customer's Text Messages
Ed Kohler

What is Verizon thinking?

According to the NY Times, Verizon has decided to block an organization from sending text messages to it's (the organization's own) members. Messages the organization's members sign-up to receive:

In turning down the program, Verizon, one of the nation's two largest wireless carriers, told Naral that it does not accept programs from any group "that seeks to promote an agenda or distribute content that, in its discretion, may be seen as controversial or unsavory to any of our users." Naral provided copies of its communications with Verizon to The New York Times.

As I understand it, NARAL - an abortion rights group - allows members to sign-up to receive text message alerts about actions the organization thinks are important to it's members. For example, a broadcast may go out asking members to call their congressperson about a pending bill that's related to NARAL's mission. Why Verizon would stick itself in this middle of this makes no sense.

Does Verizon limit the phone calls NARAL can make using Verizon wireless, land, long-distance, DSL or FiOS services? No. So, why SMS?

NARAL should consider moving over to Twitter for this sort of thing. With Twitter, subscribers to ANY wireless network (and people without cell phones) could receive alerts on the device of their choice - even Verizon cell phones - without a cell phone carrier's blessing. The organization and it's members would gain the communications control they're looking for.

Verizon, stay out of politics and stick to providing reliable communications networks.




TrackBack

TrackBack URL for this entry:
http://www.technologyevangelist.com/cgi-bin/mt-tb.fcgi/1163

Comments

1. Posted by: Tony on September 28, 2007 3:22 PM:

From Information Week:
It all started when Verizon Wireless this week rejected a request by the National Abortion Rights Action League, or NARAL, to have its subscribers sign up for text messages from the organization by sending a message to a five-digit number called a short code. NARAL is known for engaging in political action to oppose restrictions on abortion.

It appears that they weren't blocking content (only the government can censor). It appears that they were refusing to allow NARAL to use the "easy subscribe feature" of sending a text message code to automatically sign up. It seems to me, effectively hosting a text messaging "mailing list" than blocking content. If the e-mail address of a Verizon customer, I can send them a text message with any content. I just can't ask Verizon to host my list.

That having been said, I believe this was a bad choice for Verizon. If they can restrict NARAL based on their side of a political or moral issue, then they could restrict me. As a rabid pro-lifer, I want to maintain access to the same tools as my opponents have. :)




Post a comment

Name:


Email Address:


URL:
Remember personal info?

Comments:

HTML Tags you can use in your posts:
<b>Bold</b> = Bold
<i>Italicized</i> = Italicized
<a href="http://www.othersite.com">Link to Other Site</a> = Link to Other Site


Please keep comments on-topic. Contact authors or other commenters
directly for off-topic conversations.

Notify me of future comments via e-mail



Technology Evangelist Digest - Free Newsletter
Sign up for the free Technology Evangelist Digest to receive daily updates, editorials, and practical advice on emerging technology trends in hardware, software, webware, marketing and beyond.

Technology Evangelist Digest will keep you up to date on the technology trends that will help make you more productive and efficient both in business and your personal life.

Let's face it: If you made it to this line, you must have found something valuable on this page, right? Think about how cool it would be to have something free and interesting to read every day from Technology Evangelist by signing up today.

1. Fill in your email below,
2. Then click on the confirmation email you receive.
3. That's it. Your first Technology Evangelist Digest will arrive within 24 hours.




Previous Entries:


Tag Cloud