Palm Deletes Backup Data?
Dear Palm,
A few months ago, I gave your Palm backup service a try where I was able to sync my Treo's information to your servers over the phone's Internet connection. This seemed like a pretty slick idea at the time since I could back up my phone from anywhere I can receive a cell connection.
But then I received this email:
What?
Imagine for a second that I lost my phone while I was traveling and hadn't backed it up in months. Wouldn't it kind of suck to come home to find out that my backup had been deleted simply because I hadn't backed things up in 90 days?
Sorry, but there is no way I can trust using a backup service that throws away my backups. I know I should back up more often than that, but I can't work with a service that punishes me for being an idiot.
I just have to ask: Was the space required to backup my phone really taking up that much space on your servers?
That's just another reason why Palm will continue to sink and eventually be completely destroyed by its competitors.
I would say you have to think like a real computer geek for just one second, then you should realize that most people who are into backing-up their data they do it as often as possible. To some people, it is important to backup their data every time they make changes. Palm is trying to be motherly here and make sure that you do what you are supposed to do OR ELSE!
PALM deleting your backup data is unnecessary and if you have lost your phone then what's the point right? I'm a Breckenridge Real Estate agent and have used a treo for the past few years. I backup my data using the provided software on my computer as little or as often as needed. I don't trust my data residing on someone else's servers unless a password protected encryption layer was provided to eliminate any personal data leakage.
1. Posted by: Brad V. on December 30, 2007 12:01 PM:
Is it just me or isn't the whole point of a back-up service to ensure your data doesn't get deleted? I don't think I'd trust them anymore either.